Troubleshooting (Windows)

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In case the new functions don't appear in the Effects palette:

  1. Close Photoshop Elements.
  2. Uninstall Elements+.
  3. Locate on your computer the Photoshop Elements application data folder*.
  4. *On Windows XP, the default path looks like this:
    C:\Documents and Settings\All Users\Application Data\Adobe\Photoshop Elements\8.0

    On Windows Vista/Windows 7:
    C:\ProgramData\Adobe\Photoshop Elements\8.0

Frech localization folder


    Tip. To find this folder, you may need to show hidden and system files.

  1. Run the "Elements+" setup and specify the correct path to the Photoshop Elements program folder.
  2. In the PSE data folder, go to "Locale > your_LOCALIZATION*" subfolder and make sure "MediaDatabase.db3" (Elements' cache file) is deleted.
  3. *This subdirectory should be named after PSE language - e.g., "en_US" for US English, "de_DE" for German, "fr_FR" for French, etc.

  4. Restart Photoshop Elements (after deleting the program cache it may take several minutes).

    NB Troubleshooting for Mac version explained here.

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